FM workstreams and services
FM workstreams and services
Innovative solutions
Gleeds adopts a "Three Core Workstream" approach which helps our clients make substantial savings throughout the property lifecycle by re-engineering and managing the supply chain. We have developed innovative solutions, using market-leading web-based facilities management software, to improve efficiency and save you time.
Operational Team
Our FM Model drives significant operational benefit, leading to large increases in key operational metrics. This is evident across all our accounts and is one of the most immediate benefits of the FM Model provision.
We have a 24-hour, seven-days-a-week helpdesk service supported by operational management. This is operated using an in-hours team, Monday to Friday, 8am to 6pm, with a managed out-of-hours service, from 6pm to 8am. The-out-of-hours provider is supported by an in-hours team member for any escalations or issues. The helpdesk also manages an email box for queries that operates on a 24-hour Service Level Agreement (SLA) for response, Monday to Friday.
Commercial Team
Value for money is a key focus for Gleeds. As an independent organisation, we demonstrate sound commercial awareness through cost management.
Commercial benefit is not limited to the costs saved through transactional measurement. Our commercial team has deployed initiatives across a number of organisations that are focused on having services delivered more efficiently. This includes:
- Moving reactive services into planned programs
- Looking to directly source service providers to avoid paying regular mark-ups for subcontracted services
- Tighter control and management of any services delivered against standing order costs or packing of tranches of work to access volume discounts.
Compliance Team
Our experience with clients has made us aware of compliance areas being some of the most challenging issues to manage internally. We have an established record in supporting clients with their compliance environment, helping to ensure that testing is undertaken on time, certification is comprehensive and meets the requirements of legislation or codes of practice, remedials are taken forward based on engineer output and all certificates are checked for validity.
This holistic approach has generated huge improvements for our clients, providing greater levels of assurance in the quality of compliance information and the management of compliance across their estates.
Our FM Services
Gleeds is a leading, independent global property and construction consultancy providing solutions for every stage of the construction and property lifecycle. We offer specialist, impartial advice, safeguarding our clients’ best interests from the complexity of construction and property projects. Our services include:
Asset services
- Asset validation surveys
- Asset value and spend profiling
- Asset tagging
- Digital asset registers
- Energy advice
- Sustainability
- EPCs and DECs
Commercial services
- Independent FM consultancy
- Cost checking
- Budget management
- SORs and VFM assessment
- Budgetary forecasting
- BE expenditure management
- Capital vs. revenue profiling
- Benchmarking and data analysis
- Bespoke MI
- Capital allowances
Compliance services
- ISO9001 accredited lead auditors
- Independent reviews
- System reviews
- Process and procedural reviews
- Best practice integration
- Health and safety audits
Operational services
- Technical helpdesk
- Field team support
- Minor works PM – BS one-stop-shop non-design
- Rollout PM support
- Backlog maintenance programme management
- Contract management
- Hard and soft FM best of breed procurement
Independent with no external influence
We provide impartial advice
We put your needs first
We do the right thing for you and your business
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